STAR(R) and CAR techniques
The STAR (Situation, Task, Action, Result) and CAR (Challenge, Action, Result) techniques are popular methods for structuring behaviour-based questions.
Here’s a brief overview of each:
The STAR(R) technique
| Situation | Describe the context within which you performed a task or faced a challenge. |
| Task | Explain the task you had to complete or the challenge you had to overcome. |
| Action | Describe the specific actions you took to address or resolve the task or challenge. |
| Result | Share the outcomes or results of your actions, highlighting any positive impact. |
| Reflect | If applicable, share what you learned, what you might do differently next time. |
The CAR technique
Similar to STAR(R), but focuses more on the challenge aspect.
| Challenge | Describe a problem or challenge you faced in your previous role or a relevant situation. |
| Action | Explain the actions you took to address the challenge. |
| Result | Share the outcomes or results of your actions, emphasising the positive impact. |