Application and interview tips
Here are some tips on how to prepare for your interview. If you’d like to learn more about the application process you can do this on our careers website.
Press on a tip below to review the information.
Keep a log of examples
Keep a list of your experiences, achievements, and skills. Use the STAR (Situation, Task, Action, Result) method to structure your examples clearly.
For instance, if you improved efficiency, note how you did it and the results (e.g. saving time or enhancing outcomes).
Familiarise yourself with Success Profiles
The five key elements of Success Profiles are: Experience, Ability, Technical, Behaviours, and Strengths.
Tailor your application
Match your examples directly to the job description. Highlight relevant skills and achievements and use keywords from the job advert to grab attention.
For example, if a role emphasises stakeholder engagement, mention specific times you’ve excelled in that area.
Write a quality personal statement
Your personal statement is the centrepiece of your application.
Focus on compelling statements summarising why you are a qualified candidate, highlighting achievements that align with the role’s requirements, and keeping it within the word limit whilst being clear, structured and engaging.
Highlight Digital and Data Competencies
In digital and data-focused roles, mention key tools like SQL or Power BI, describe impactful projects such as process automation or improved analytics, and show awareness of trends like AI or cybersecurity where relevant.
Be open and honest
Always present your experience truthfully in applications and interviews. If you need reasonable adjustments, communicate these when applying.
Network with professionals
Join relevant professional groups or communities online (like LinkedIn groups or forums) and attend industry events. Engage in discussions, share insights, and connect with people in your field to learn about opportunities and trends.
Showcase your impact
Share specific examples of times when your work made a measurable difference.
For example: “I introduced a new recruitment process, reducing time-to-hire by 20% and improved candidate experience.”
Know your CV
It shows confidence and credibility. You’ll be able to answer questions clearly, keep your story consistent, and highlight the most relevant experience for the role.
Familiarise yourself with the Civil Service Commission
The Civil Service Commission provides assurance that civil servants are selected on merit on the basis of fair and open competition; and to help safeguard an impartial Civil Service.
Stay calm and take your time
Take a deep breath and pause to gather your thoughts if needed. Review your notes or key points to ensure you’re delivering clear and confident responses.